Internal Complaint Committee (ICC) Formation: Ensuring Fair and Transparent Handling of Complaints

A critical aspect of maintaining a safe and respectful workplace is having an effective mechanism to address complaints of sexual harassment. At POSHLAW.ORG, we provide specialized services for the formation and training of your Internal Complaints Committee (ICC), ensuring that your organization is fully compliant with legal requirements and equipped to handle complaints with fairness and sensitivity.

Our Approach

The Internal Complaints Committee (ICC) is a mandatory body under the POSH Act, responsible for addressing and resolving complaints of sexual harassment in the workplace. The effectiveness of the ICC is crucial for building trust among employees and fostering a culture of safety and respect.

Our ICC Formation Services are designed to help your organization establish a well-structured, trained, and compliant committee that can handle complaints professionally and empathetically.

Key Components of Our ICC Formation Services

1. Committee Structure and Composition
   We assist in the formation of the ICC by helping you select members who meet the legal requirements and bring the necessary expertise to the table. The committee typically includes a senior woman employee as the presiding officer, two or more employees with experience in social work or legal knowledge, and an external member from an NGO or legal profession with expertise in sexual harassment issues.

2. Comprehensive Training for ICC Members
   Once the committee is formed, we provide extensive training to ensure that all members are fully aware of their roles, responsibilities, and the legal framework surrounding sexual harassment. This training includes guidance on conducting fair and unbiased investigations, maintaining confidentiality, and handling complaints with sensitivity and respect.

3. Procedural Guidelines and Documentation
   We help establish clear procedural guidelines for the ICC, including the process for receiving, investigating, and resolving complaints. We also assist in setting up systems for documentation and record-keeping to ensure transparency and compliance with legal requirements.

4. Ongoing Support and Advisory Services
   Our support doesn’t end with the formation of the ICC. We offer ongoing advisory services to help your committee navigate complex cases and ensure that all procedures are followed correctly. We also provide regular updates and refresher training to keep the committee members informed about any changes in the law or best practices.

5. Awareness and Communication
   For the ICC to be effective, employees must be aware of its existence and understand how to access it. We assist in creating communication strategies and awareness programs to ensure that all employees know how to report incidents of sexual harassment and trust that their complaints will be handled fairly.

Why Choose POSHLAW.ORG for ICC Formation?

• Expert Guidance: Our team of legal experts and HR professionals has extensive experience in forming and training ICCs across various industries.
• Legal Compliance: We ensure that your ICC is fully compliant with all legal requirements under the POSH Act.
• Comprehensive Training: We provide in-depth training to ensure that your ICC members are equipped to handle complaints with the utmost professionalism and sensitivity.
• Ongoing Support: We offer continuous support and advisory services to help your ICC function effectively and adapt to any changes in the legal landscape.

Get Started Today

Establishing a strong and effective Internal Complaints Committee (ICC) is crucial for maintaining a safe and respectful workplace. Contact POSHLAW.ORG today to learn more about our ICC Formation Services and how we can help you build a compliant and effective committee that your employees can trust. Together, we can create a work environment where everyone feels safe, respected, and valued.